Last Updated: June 9, 2025
Welcome to "Yalla Beena." These Terms and Conditions ("Terms") govern your use of business accounts and all related tools and services provided through our Platform. By creating or claiming a business account, you agree to be bound by these Terms.
1. Account Creation and Responsibility
You must be the authorized representative of the business for which you are creating or claiming a profile.
You are responsible for the accuracy and truthfulness of all information provided, including business name, location, hours of operation, and contact information.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
2. Content Guidelines and Responding to Reviews
Business Content: All content you upload (such as photos and descriptions) must be accurate and honestly represent your business. You may not post misleading content, false advertising, or copyrighted material you do not own.
Responding to Reviews: We encourage you to engage with customer reviews in a professional and constructive manner. The following are strictly prohibited:
Threatening, harassing, or defaming users.
Offering financial incentives in exchange for removing a negative review.
Using abusive or discriminatory language.
3. Review Manipulation
Content integrity is the foundation of our Platform. Any attempt to manipulate reviews is strictly forbidden, including but not limited to:
Writing fake reviews for your business or for competitors.
Hiring third parties to write fake positive reviews.
Pressuring employees or customers to write dishonest reviews.
Any violation of this policy will result in penalties, which may include suspension or permanent deletion of your account.
4. Moderation and Right of Removal
We reserve the right, at our sole discretion, to review and remove any content (whether a review, a response, or business information) that violates these Terms or our community guidelines without prior notice.
5. Paid Services and Subscriptions (If Applicable)
We may offer paid subscription plans that provide additional features. The terms of payment, renewal, and cancellation will be specified in the subscription agreement for each plan.
6. Account Termination
We may suspend or terminate your business account at any time for any reason, including violation of these Terms. You may delete your account at any time by contacting our support team.
7. Disclaimer
The reviews and opinions posted on "Yalla Beena" are those of individual users and do not reflect the opinion of the Platform. We do not guarantee the accuracy or completeness of any content on the site.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.
9. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page, and your continued use of the Platform constitutes acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms, please contact us via email: business@yallabeena.com
